Absolutely. All of our in-house technicians are fully licensed, insured, and professionally trained to deliver high-quality service. We also proudly support the next generation of tradespeople by training apprentices. If an apprentice joins your service visit, they’ll always be fully insured and working alongside a licensed technician to ensure safe, expert-level work every time.
Yes—installation is included when you purchase any product from Air and Water Care! Professional installation is part of the package. During checkout, you can select your preferred installation date, and once your order is confirmed, our team will be in touch to finalize the details and book a time that works best for you.
(If you happen to order merch like a t-shirt or a hat—we probably can’t install that… but everything else is covered!)
Yes! Air and Water Care offers free standard installation on all of our home comfort products—no hidden fees.
The price you see at checkout is all-inclusive, covering both the equipment and professional installation, so you can enjoy a smooth, hassle-free experience from start to finish.
At Air and Water Care, we prioritize your convenience. Whenever possible, we provide same-day installation or schedule it for the very next day.
While timing can vary based on your location and availability, we’ll always coordinate closely with you to find the earliest and most convenient appointment.
Most of our products come with a strong manufacturer’s warranty—typically covering parts for up to 10 years, depending on the model.
While the manufacturer’s warranty offers solid baseline coverage, we also offer CareProtect plans that go above and beyond. With options that provide up to 18 years of comprehensive protection, including parts, labour, and priority service, you’ll have total peace of mind for the long haul.
